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Support

Please Note: slydial Support is available for MYslydial Premium accounts only. Inquiries will be answered from 9am - 5pm EST Monday through Friday (not including Holidays.)

Terms of use

Read This Terms of Use Agreement Before Accessing Website.

Effective Date: This Terms of Use Agreement was last updated on June 2, 2008.

slydial is a service of MobileSphere Ltd. ("MobileSphere"). This Terms of Use Agreement sets forth the standards of use of the MobileSphere Service. By using the MobileSphere service you (the "Customer") agree to these terms and conditions and consent to the use and disclosure of your personally identifiable information and other practices described in our privacy policy statement. If you do not agree to the terms and conditions of this agreement and the privacy policy statement, you should immediately cease all usage of the service. We reserve the right, at any time, to modify, alter, or update the terms and conditions of this agreement without prior notice. Modifications shall become effective immediately upon being posted on the slydial.com website. Your continued use of the Service after amendments are posted constitutes an acknowledgment and acceptance of the Agreement and its modifications. Except as provided in this paragraph, this Agreement may not be amended.

1. Description of Service

slydial is a service of MobileSphere Ltd. (the "Service"), accessible via the phone, mobile phone, web browser, text messaging, email, links created by 3rd parties, and any 3rd party applications which incorporate the MobileSphere Service via Application Programming Interfaces (APIs). Customer must provide (1) all equipment necessary, (2) provide for Customer's connection to equipment, and (3) pay any fees related with such connection to use the service from all methods of access described above.

2. Disclaimer of Warranties.

The site is provided by MobileSphere Ltd. on an "as is" and on an "as available" basis. To the fullest extent permitted by applicable law, MobileSphere Ltd. makes no representations or warranties of any kind, express or implied, regarding the use or the results of this web site in terms of its correctness, accuracy, reliability, or otherwise. MobileSphere Ltd. shall have no liability for any interruptions in the use of this Website. MobileSphere Ltd. disclaims all warranties with regard to the information provided, including the implied warranties of merchantability and fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, therefore the above-referenced exclusion is inapplicable.

3. Limitation of Liability

MobileSphere Ltd. shall not be liable for any damages whatsoever, and in particular MobileSphere Ltd. shall not be liable for any special, indirect, consequential, or incidental damages, or damages for lost profits, loss of revenue, or loss of use, arising out of related to this web site or the information contained in it, whether such damages arise in contract, negligence, tort, under statute, in equity, at law, or otherwise, even if MobileSphere Ltd. has been advised of the possibility of such damages. Some jurisdictions do not allow for the limitation of exclusion of liability for incidental or consequential damages, therefore some of the above limitations is inapplicable.

4. Indemnification

Customer agrees to indemnify and hold MobileSphere Ltd., its parents, subsidiaries, affiliates, officers and employees, harmless from any claim or demand, including reasonable attorneys' fees and costs, made by any third party due to or arising out of Customer's use of the Service, the violation of this Agreement, or infringement by Customer, or other user of the Service using Customer's computer, of any intellectual property or any other right of any person or entity.

5. Modifications and Interruption to Service

MobileSphere Ltd. reserves the right to modify or discontinue the Service with or without notice to the Customer. MobileSphere Ltd. shall not be liable to Customer or any third party should MobileSphere Ltd. exercise its right to modify or discontinue the Service. Customer acknowledges and accepts that MobileSphere Ltd. does not guarantee continuous, uninterrupted or secure access to our website and operation of our website may be interfered with or adversely affected by numerous factors or circumstances outside of our control.

6. Refund Policy

If you are not completely happy with the slydial Voice Messaging service, you may return it within 30 days of the initial purchase date for a full refund. To request a refund, please email slydial Customer Care at slydial@mobile-sphere.com or call 617.399.9980.

7. Third-Party Sites

Our website may include links to other sites on the Internet that are owned and operated by online merchants and other third parties. You acknowledge that we are not responsible for the availability of, or the content located on or through, any third-party site. You should contact the site administrator or webmaster for those third-party sites if you have any concerns regarding such links or the content located on such sites. Your use of those third-party sites is subject to the terms of use and privacy policies of each site, and we are not responsible therein. We encourage all Customers to review said privacy policies of third-parties' sites.

8. Disclaimer Regarding Accuracy of Vendor Information

Product specifications and other information have either been provided by the Vendors or collected from publicly available sources. While MobileSphere Ltd. makes every effort to ensure that the information on this website is accurate, we can make no representations or warranties as to the accuracy or reliability of any information provided on this website.

MobileSphere Ltd. makes no warranties or representations whatsoever with regard to any product provided or offered by any Vendor, and you acknowledge that any reliance on representations and warranties provided by any Vendor shall be at your own risk.

9. Governing Jurisdiction of the Courts of Massachusetts

Our website is operated and provided in the State of Massachusetts. As such, we are subject to the laws of the State Massachusetts, and such laws will govern this Terms of Use, without giving effect to any choice of law rules. We make no representation that our website or other services are appropriate, legal or available for use in other locations. Accordingly, if you choose to access our site you agree to do so subject to the internal laws of the State Massachusetts.

10. Compliance with Laws.

Customer assumes all knowledge of applicable law and is responsible for compliance with any such laws. Customer may not use the Service in any way that violates applicable state, federal, or international laws, regulations or other government requirements. Customer further agrees not to transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national, or international law or regulation.

10. Copyright and Trademark Information

All content included or available on this site, including site design, text, graphics, interfaces, and the selection and arrangements thereof is © 2016 MobileSphere, Ltd., with all rights reserved, or is the property of MobileSphere Ltd. and/or third parties protected by intellectual property rights. Any use of materials on the website, including reproduction for purposes other than those noted above, modification, distribution, or replication, any form of data extraction or data mining, or other commercial exploitation of any kind, without prior written permission of an authorized officer of MobileSphere Ltd. is strictly prohibited. Customers agree that they will not use any robot, spider, or other automatic device, or manual process to monitor or copy our web pages or the content contained therein without prior written permission of an authorized officer of MobileSphere, Ltd.

slydial is proprietary marks of MobileSphere. MobileSphere's trademarks may not be used in connection with any product or service that is not provided by MobileSphere, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits MobileSphere.

All other trademarks displayed on this website are the trademarks of their respective owners, and constitute neither an endorsement nor a recommendation of those Vendors. In addition, such use of trademarks or links to the web sites of Vendors is not intended to imply, directly or indirectly, that those Vendors endorse or have any affiliation with MobileSphere.

11. Notification of Claimed Copyright Infringement

Pursuant to Section 512(c) of the Copyright Revision Act, as enacted through the Digital Millennium Copyright Act, MobileSphere designates the following individual as its agent for receipt of notifications of claimed copyright infringement.

By Mail
Paul Prew
General Counsel
7 Faneuil Hall
3rd Floor
Boston, MA 02109

12. Botnets

MobileSphere Ltd. retains the right, at our sole discretion, to terminate any accounts involved with botnets and related activities. If any hostnames are used as command and control points for botnets, MobileSphere Ltd. reserves the right to direct the involved hostnames to a honeypot, loopback address, logging facility, or any other destination at our discretion.

13. Other Terms

If any provision of this Terms of Use Agreement shall be unlawful, void or unenforceable for any reason, the other provisions (and any partially-enforceable provision) shall not be affected thereby and shall remain valid and enforceable to the maximum possible extent. You agree that this Terms of Use Agreement and any other agreements referenced herein may be assigned by MobileSphere, in our sole discretion, to a third party in the event of a merger or acquisition. This Terms of Use Agreement shall apply in addition to, and shall not be superseded by, any other written agreement between us in relation to your participation as a Customer.

Privacy Policy

slydial is a general audience website. Due to the Children's Online Privacy Protection Act of 1998 (which is available at http://www.ftc.gov/ogc/coppa1.htm), you must be at least thirteen (13) years of age to use this Service.

slydial is a service of MobileSphere. MobileSphere, Inc. ( "MobileSphere") is committed to protecting the privacy of our visitor's personally identifiable information. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is used at our site.

What Information We Collect and How We Use It

MobileSphere collects key information that is necessary to identify you as a unique user, to establish your account, and to allow us to provide our service to you. MobileSphere does not sell or otherwise market information about you!

MobileSphere does leverage third party services in some areas as part of our service offering. We will not provide the names, email addresses, or phone numbers to any other third party except our service providers who need to use it in connection with providing the specific MobileSphere service.

MobileSphere collects and processes, or has third party service providers who collect and process on MobileSphere's behalf, information about demographics and usage of the services that help guide and carry out MobileSphere marketing activities. Information usage in this category is general and in no way can be used to identify specific users, phone numbers, or email addresses.

E-mail addresses
MobileSphere respects the privacy of personal e-mail accounts and stores your e-mail addresses as secure information. Your details will not be passed to third parties for their marketing purposes outside of this MobileSphere Service without your explicit permission. MobileSphere may use e-mail to send you messages about faults and service issues. MobileSphere may also use e-mail to keep you up to date with news about the service. If you do not want to be kept informed via e-mail, please contact us.

Telephone Numbers
MobileSphere respects the privacy of personal mobile numbers. Your mobile telephone number is stored as secure information. Your details will not be passed to third parties for their marketing purposes outside of MobileSphere services without your explicit permission. MobileSphere may use your telephone number to send you an SMS or a voice mail with the slydial service phone number when you initially use the service and to periodically contact you as a courtesy to ensure your experience is as good as it can be. MobileSphere may also use SMS or voice mail to keep you up to date with news about the service. If you do not want to be kept informed via SMS or voice mail, please contact us .

Use of Cookies
To enhance your experience with our site, we use "cookies." Cookies are used by your computer's browser to store your preferences. We use both session and persistent cookies. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at one of our sites.

Feedback
We collect feedback from visitors to our site. In connection with such feedback, we collect names and email addresses. We may use the email addresses to contact you regarding your feedback. We will not provide the names, email addresses or feedback to any other party except our service providers who may use it in connection with providing the services on our site.

Any and all information which is voluntarily submitted in feedback forms on the Website is used for the purposes of reviewing this feedback and improving the MobileSphere service and website.  MobileSphere reserves the right to utilize anonymous information for marketing purposes, for instance by displaying selected comments on the Website or in other communications. Further, MobileSphere may from time to time ask you to provide information on your experiences which will be used to measure and improve quality. You are at no time in any obligation to provide any of such data.

Share slydial
If a user decides to use our referral tools to inform a friend about our website, service, or special promotion, we request you provide the friend's phone number or e-mail address to send out this specific information. MobileSphere does not record or reuse this information to market to the friend/recipient. Attachments are strictly forbidden and you expressly agree not to add any attachment to any correspondence send via this MobileSphere website. You also agree that you will not use these tools for any other purpose but to share this MobileSphere service with others.

Legal Process/Disclaimer
We may disclose personally identifiable information in response to legal process or when we believe in good faith that the law requires it, for example, in response to a court order, subpoena or a law enforcement agency's request.

Security
We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online.

All information submitted is protected by our secure server, which automatically encrypts your personally identifiable information so that it cannot be read while traveling over the Internet.

Notification of Changes
MobileSphere reserves the right to modify the provisions of this Privacy Statement if deemed necessary. You agree that your continued use of the MobileSphere service shall constitute your acceptance of the Privacy Statement.

Contact Us
If you have any questions regarding this statement, or would like more information on our privacy practices, please contact us.

slydial Logo slydial Logo
PHONE
+1-617-399-9980
ADDRESS

7 Faneuil Hall Marketplace
3rd Floor
Boston, MA 02109

Contact us

Slydial is a service of MobileSphere, LLC. MobileSphere is a leading-edge provider of global wireless communications solutions, focusing on providing mobile messaging and mobile telephony solutions to service providers, enterprises, universities and consumers.